Use Cases / Chatbots


Building a Multi-purpose Chatbot integrated with Watson


In this use case we would like to present you to Bender, our inhouse chatbot. Chatbots have rapidly evolved over the past few years.

What first comes to mind when we talk about chatbots are a helpdesk chatbot which will provide you with the best suitable answer to your question or Siri which can tell you the weather of today. However, chatbots are increasingly useful in other business areas. When you integrate them with your architecture you can let them do all sorts of great stuff that saves time or provide insights. In this use case we integrated IBM Watson’s powerful question and answering-system as the basis for our chatbot.

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